SingaporeTravel Tips

Safety and Health Tips around Tiong Bahru Plaza

1. What are the emergency evacuation procedures in place at Tiong Bahru Plaza?


The emergency evacuation procedures at Tiong Bahru Plaza are as follows:

1. Fire alarms: In the event of a fire, the fire alarm system will be activated. The alarms are located throughout the mall and will sound continuously until it is safe to re-enter.

2. Alerting authorities: Once the fire alarm has been triggered, the management of Tiong Bahru Plaza will immediately contact the local fire department and inform them of the situation.

3. Evacuation routes: Tiong Bahru Plaza has designated emergency evacuation routes that are clearly marked with exit signs and arrows. These routes lead to the nearest fire exits, which can be used for quick evacuation.

4. Safe assembly points: There are multiple safe assembly points outside the mall that are designated for evacuees to gather at during an emergency.

5. Emergency lighting: In case of power failure, emergency lighting will automatically turn on to guide people towards exit routes.

6. Public Address (PA) system: The PA system will be used to provide instructions and updates during an emergency situation.

7. Trained staff: Tiong Bahru Plaza’s staff undergo regular training on emergency procedures and are equipped to assist customers in evacuating safely during an emergency.

8. Elevator shutdown: In case of a fire, all elevators in the mall will automatically stop functioning to prevent people from getting trapped in them.

9. Communication with customers: During an emergency, customers will be updated through various channels such as social media platforms, mall website, or SMS alerts.

10. Re-entry protocol: After the situation is under control and authorities have deemed it safe, customers will be allowed back into the mall following a re-entry protocol conducted by trained staff members.

2. Are fire extinguishers easily accessible throughout the mall?

3. Are there designated smoking areas within the mall?
4. Do the parking lots have proper fire lanes and are they free of clutter/blockage?
5. Are there clear emergency exit signs and evacuation routes posted throughout the mall?
6. Is there a regularly scheduled fire drill practice for employees and tenants?
7. Are sprinkler systems and fire alarms regularly inspected and maintained?
8. Does the mall have a detailed emergency response plan in case of a fire or other emergency?
9. Are all stores in compliance with fire safety regulations, such as proper storage of flammable materials?
10. Is there a security team in place to monitor for potential fire hazards, such as electrical issues or suspicious activity?
11. Are food vendors properly trained on how to handle cooking equipment and grease fires?
12. Is smoking prohibited inside stores and common areas, including hallways and restrooms?
13. Are electrical outlets, wiring, and appliances regularly checked for potential fire hazards?
14. Is the mall equipped with sufficient firefighting equipment, such as hoses and fire blankets?
15. Is there a protocol in place to quickly notify authorities in case of an actual fire emergency?

3. Are there designated smoking areas within the plaza to ensure the safety of non-smokers?

4. How will you handle complaints from non-smokers about secondhand smoke in the plaza?
5. Will smoking be allowed during events or performances in the plaza, and if so, what measures will be taken to prevent disruption of the event?
6. Are there plans for educational campaigns or signage about designated smoking areas and responsible disposal of cigarette butts?
7. What are the consequences for individuals who do not comply with the designated smoking policies in the plaza?
8. Is there a plan for regular maintenance and cleaning of designated smoking areas to prevent litter and maintain the overall cleanliness of the plaza?
9. Will there be any exceptions to the designated smoking policy, such as allowing smoking in certain areas during specific events or on certain days?
10. How will you monitor and enforce compliance with the designated smoking policies in order to ensure a smoke-free environment for all visitors to the plaza?

4. How frequently are safety drills conducted to prepare for any unexpected situations?


Safety drills are typically conducted at least quarterly, though the frequency can vary depending on the specific organization and its safety protocols. Some organizations may conduct drills more frequently, such as monthly or bi-monthly, while others may only do them twice a year. The type of drill being conducted also plays a role in the frequency – for example, fire drills may be done more frequently than active shooter drills. Ultimately, it is up to each organization to determine the appropriate frequency of safety drills based on their unique needs and circumstances.

5. Are there sufficient security measures in place, such as CCTVs and security personnel, to maintain a safe environment for shoppers?


This depends on the specific retail location in question. Generally, larger and more high-end retailers may have stricter security measures in place, such as a combination of CCTVs, security personnel, and anti-theft tags on merchandise. Smaller or budget retailers may have fewer security measures in place, which could potentially lead to a less safe environment for shoppers. However, it’s important to note that no security measure is foolproof and incidents can still occur at any type of retail location.

6. Is there a lost and found section in case of misplaced items or personal belongings?


It depends on the policy of the specific location or establishment. In general, most places will have a designated area for lost and found items where employees or guests can turn in lost items or inquire about any misplaced belongings. However, it’s always best to ask an employee or staff member at the specific location for their protocol on lost and found items.

7. Are there enough hand sanitizing stations installed to prevent the spread of germs and viruses?


This is difficult to answer definitively, as it will vary depending on the specific location and circumstances. In general, having enough hand sanitizing stations can play a role in preventing the spread of germs and viruses, but other factors such as proper use and regular cleaning also contribute to this effort. Organizations and facilities should regularly assess their hand sanitizing station placement and availability to ensure they are adequately serving their population’s needs.

8. Is there an age limit for children to be unattended while inside the plaza?

Yes, there is typically an age limit for children to be unattended inside a public plaza. This limit can vary depending on the specific plaza and its rules, but it is generally recommended that children under the age of 12 be accompanied by an adult at all times for safety reasons. Some plazas may also have designated play areas or activities for younger children, in which case they may allow unattended children under direct supervision near these areas. It is best to check with the plaza’s management or security team for their specific policies on unaccompanied children.

9. Are escalators and elevators regularly maintained to ensure their safe operation for shoppers?


Yes, escalators and elevators are regularly maintained by trained technicians to ensure their safe operation for shoppers. This includes inspections, cleaning, lubrication, and repairs as needed. Regular maintenance schedules are put in place to prevent any potential issues or malfunctions that could pose a risk to shoppers.

10. Are there clear signs and directions for emergency exits and first aid stations throughout the plaza?

11. Is there a separate area with childproof barriers for children’s play areas to avoid accidents?

It is recommended to have a separate designated area with childproof barriers for children’s play areas to ensure their safety and prevent accidents. This can also help keep young children away from potentially dangerous objects or areas in the main living space. The use of baby gates, playpens, or other barriers can create a safe and fun environment for children while allowing parents to supervise them more easily.

12. How does Tiong Bahru Plaza ensure that all food vendors follow proper food hygiene standards?


Tiong Bahru Plaza has established a set of guidelines and standards that all food vendors must adhere to in order to ensure proper food hygiene. This includes regular inspections by the National Environment Agency (NEA) to check for cleanliness and food safety practices, as well as training programs for food handlers on proper food handling and hygiene.

In addition, Tiong Bahru Plaza also requires all food vendors to have valid Food Venture licenses issued by the NEA, which ensures that they have met the necessary requirements for operating a food business. The mall also conducts spot checks and audits of its food vendors to make sure they are maintaining proper hygiene standards.

Furthermore, Tiong Bahru Plaza has implemented measures such as providing hand sanitizers and disinfecting common areas regularly to prevent contamination. The mall also monitors the storage and handling of food products by its vendors to ensure they are stored at appropriate temperatures and are not expired.

Any vendor found to be violating the mall’s guidelines or NEA regulations will face strict penalties, including possible suspension or termination of their lease. By implementing these measures, Tiong Bahru Plaza prioritizes the health and safety of its customers and ensures that all food vendors maintain high standards of hygiene.

13. Are employees trained on basic first aid procedures in case of emergencies within the mall premises?

14. Is there a designated area within the mall for lost and found items?
15. Are the common areas of the mall regularly cleaned and well-maintained?
16. Are there specific guidelines or protocols in place for handling complaints or concerns from customers?
17. Does the mall have a system in place for monitoring and addressing any security concerns or incidents?
18. Are there designated smoking areas within the mall premises?
19. Is there clear signage and information available for visitors to navigate through the mall?
20. Does the mall adhere to any eco-friendly practices, such as recycling or energy efficiency measures?

14. Is there a designated breastfeeding area for mothers within Tiong Bahru Plaza?

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Unfortunately, we cannot verify the accuracy of this statement as it does not pertain to breastfeeding in Tiong Bahru Plaza. We suggest contacting Tiong Bahru Plaza directly for more information on their facilities for breastfeeding mothers.

15. How does the plaza address issues regarding accessibility for persons with disabilities or limited mobility?


The plaza likely has various measures in place to address accessibility for persons with disabilities or limited mobility. These may include:

1. Ramp access: There are likely ramps located at various points around the plaza to provide access for people using wheelchairs or those with limited mobility.

2. Elevators: If the plaza has multiple levels, there are likely elevators located throughout the premises to provide access for individuals who cannot use stairs.

3. Accessible parking: The plaza may have designated accessible parking spaces close to entrance points for individuals with disabilities or mobility impairments.

4. Wide pathways and clear signage: The paths throughout the plaza are likely wide enough to accommodate wheelchairs and other mobility aids, and there may be clear signage indicating accessible routes.

5. Accessible seating areas: The plaza may have designated seating areas that are easily accessible and comfortable for individuals with disabilities.

6. Braille signage: In addition to clear visual signage, there may also be braille signage throughout the plaza to assist those with visual impairments.

7. Assistance devices available: The plaza may offer devices such as wheelchairs or scooters for rent or loan, so that individuals with mobility impairments can fully enjoy the space.

8. Sensory-friendly areas: Some plazas have designated sensory-friendly areas, which provide a calm and quieter area for those with sensory sensitivities to relax in.

9. Trained staff members: Staff members at the plaza may receive training on how to assist individuals with disabilities, and they may be available to offer assistance as needed.

10. Service animal friendly: Many plazas allow service animals on their premises, making it easier for individuals with disabilities who rely on these animals for assistance.

Overall, plazas will strive to create an inclusive and accessible environment for all visitors, regardless of their abilities or limitations.

16. Does Tiong Bahru Plaza have any sustainability initiatives in place, such as recycling programs or reducing energy consumption, to promote environmental health and safety?


Yes, Tiong Bahru Plaza has a number of sustainability initiatives in place. These include:

1. Recycling: Tiong Bahru Plaza has implemented a comprehensive recycling program throughout the mall, with designated recycling bins for paper, plastic, glass and metal waste.

2. Energy efficiency: The mall has installed energy-efficient lighting fixtures and air conditioning systems to reduce energy consumption.

3. Green roof: Tiong Bahru Plaza has a green roof on its rooftop carpark to help reduce heat absorption and improve air quality.

4. Water conservation: The mall uses a rainwater harvesting system to collect rainwater for non-potable purposes such as irrigation and toilet flushing.

5. Sustainable materials: During renovations, Tiong Bahru Plaza uses sustainable materials such as recycled or FSC-certified wood, low VOC paints, and eco-friendly flooring options.

6. Electric vehicle charging station: To encourage the use of electric vehicles, the mall has installed an electric vehicle charging station in its carpark.

7. Educational campaigns: Tiong Bahru Plaza conducts educational campaigns to raise awareness about environmental issues and promote sustainable practices among shoppers and tenants.

8. Green events: The mall organizes green-themed events and activities to engage the community in promoting sustainability and environmental conservation.

9. Green partnership programs: Tiong Bahru Plaza partners with local organizations and non-profits to support environmental initiatives such as beach cleanups and tree-planting activities.

Overall, these initiatives demonstrate Tiong Bahru Plaza’s commitment towards promoting environmental health and safety within the community.

17. Are there regular pest control treatments carried out within the mall to prevent infestation and maintain cleanliness standards?


Yes, regular pest control treatments are carried out within the mall to prevent infestation and maintain cleanliness standards. The frequency of these treatments may vary depending on the location and type of pests being targeted, but typically they are done on a monthly or quarterly basis. Specialized pest control companies are hired to conduct these treatments using safe and effective methods that do not pose a risk to shoppers or tenants. In addition, good hygiene practices such as proper waste management and sanitation measures are also implemented to further prevent infestation.

18. Does Tiong Bahru Plaza have any policies against discrimination or harassment towards shoppers or employees on the basis of gender, race, religion, etc.?

Yes, Tiong Bahru Plaza has a strict policy against discrimination and harassment towards shoppers and employees on the basis of gender, race, religion, or any other personal characteristic. The plaza upholds a safe and inclusive environment for all its customers and staff members. Any form of discriminatory or harassing behavior is not tolerated and will be addressed promptly by the management.

19. How does the plaza handle any potential hazards or risks identified by shoppers or employees?

The plaza should have a written safety plan in place that outlines procedures for handling potential hazards or risks. This may include regular safety inspections, employee training on safety procedures, and maintaining emergency exits and fire prevention systems. In case of a hazard or risk, the plaza should have designated staff members responsible for addressing the issue and communication protocols in place to quickly inform shoppers and employees of any potential danger. Depending on the severity of the hazard or risk, the plaza may also choose to evacuate the area and contact emergency services if necessary.

20. Are there designated parking spots for bikes and motorcycles to promote safe transportation options for shoppers?


It is up to the individual shopping center or business to decide whether or not they want to designate parking spots specifically for bikes and motorcycles. However, some cities and municipalities may require a certain number of bike and motorcycle parking spots in commercial areas as part of their transportation policies. It would be best to check with the shopping center or business in question regarding their bike and motorcycle parking options.