SingaporeTravel Tips

Safety and Health Tips around Singapore Discovery Centre

1. How often are safety drills conducted at Singapore Discovery Centre?


Safety drills are conducted at Singapore Discovery Centre at least once a month, according to the centre’s website.

2. Are there any designated first aid stations located throughout the centre?


Yes, select locations throughout the centre may be designated as first aid stations. These may include customer service desks or security offices. Please inquire with centre staff for the specific locations.

3. What measures are in place to ensure the safety of visitors during events and activities at the centre?


There are several measures in place to ensure the safety of visitors during events and activities at the centre. These include:

1. Trained Staff: The centre has trained staff members who are knowledgeable and experienced in providing a safe environment for visitors. They are also trained in emergency procedures and first aid.

2. Safety Inspections: Regular safety inspections are conducted at the centre to identify potential hazards and address them promptly.

3. Emergency Exits and Evacuation Plans: The facility is equipped with clearly marked emergency exits, and evacuation plans are in place for different types of emergencies.

4. First Aid Kits: First aid kits are readily available throughout the centre to provide immediate medical assistance if needed.

5. Security Personnel: Depending on the size and type of event, security personnel may be present to ensure the safety of visitors.

6. Crowd Control Measures: In cases of large gatherings, crowd control measures such as designated entry and exit points, queue formations, etc., may be implemented to maintain order and prevent accidents.

7. Proper Lighting and Signage: The centre is well-lit, both indoors and outdoors, with visible signs directing visitors to essential areas such as restrooms and emergency exits.

8. Age Restrictions: Some events or activities may have age restrictions in place for safety reasons, such as certain rides or activities that require height restrictions.

9. Safety Regulations Compliance: The centre complies with all applicable safety regulations set by local authorities to ensure a safe environment for visitors.

10. Communication Systems: The centre has communication systems in place to relay important safety information to visitors during events or activities.

11. Emergency Response Plan: In case of emergencies, the centre has an emergency response plan in place that includes protocols for notifying authorities, evacuating visitors safely, etc.

12. COVID-19 Safety Measures: During the ongoing pandemic, additional COVID-19 safety measures are implemented at the centre based on guidelines from health officials. These may include temperature checks, mandatory mask-wearing, social distancing, and enhanced cleaning protocols.

4. Are there any age restrictions for certain attractions or activities?


Some attractions and activities may have age restrictions, such as certain rides at theme parks or bungee jumping. It is important to read the rules and regulations of each attraction before participating to ensure age requirements are met. Additionally, certain destinations may also have a minimum age requirement for entry, such as casinos or nightclubs. It is always best to check with the specific attraction or activity beforehand if you are unsure about any age restrictions.

5. How are potential hazards and risks managed at the centre?

6. How do staff at the centre communicate with parents and caregivers?
7. What is the ratio of children to staff at the centre?
8. Is there a curriculum or learning approach followed at the centre? If so, what is it and how is it implemented?
9. How are children’s individual needs, including any special requirements, accommodated at the centre?
10. Are there any extra services or activities offered at the centre, such as music or language classes? If so, how are they incorporated into daily routines?

6. Are there any guidelines or rules that visitors should follow to ensure their own safety and the safety of others?


Yes, visitors should follow these guidelines to ensure their own safety and the safety of others:
1. Always listen to and follow any instructions or rules given by facility staff.
2. Stay within designated areas and do not wander into restricted or off-limits areas.
3. Respect local laws and customs, including dress codes and cultural norms.
4. Be aware of potential hazards such as wildlife, rough terrain, or extreme weather conditions.
5. Do not engage in risky or reckless behavior that could put yourself or others in danger.
6. Dispose of trash properly to avoid attracting wild animals or causing harm to the environment.
7. Keep your valuables secure at all times and do not leave them unattended.
8. Stay with a group if possible, especially when exploring unfamiliar places.
9. Inform others of your plans and itinerary before venturing out on your own.
10. Stay hydrated and bring proper supplies for your activities, such as sunscreen, first aid kits, etc.

7. Are there any security personnel or surveillance cameras on site for added safety measures?


Security personnel may be present on site depending on the location and type of facility. Some locations such as airports, government buildings, and high-profile businesses often have security personnel patrolling the premises. However, smaller businesses or residential areas may not have dedicated security personnel on site.

Surveillance cameras may also be present to monitor the premises and deter potential criminal activity. These cameras can provide an added layer of security by recording and monitoring any suspicious behavior or incidents that occur on the property. They can also act as evidence in case of a security breach.

It is best to inquire with the specific facility or location to determine if they have any security measures in place for your safety.

8. Is smoking allowed within the premises of Singapore Discovery Centre?


No, smoking is strictly prohibited within the premises of Singapore Discovery Centre.

9. Are animals or pets allowed inside the centre?


No, only service animals are allowed inside the centre.

10. What procedures are in place for emergency situations, such as natural disasters or medical emergencies?


The procedures in place for emergency situations will vary depending on the specific organization or institution. Some common procedures that may be in place include:

1. Evacuation Plan: Most organizations have a designated evacuation plan in case of fire, chemical spills, or other hazards. This plan outlines the designated emergency exits, assembly points, and any additional safety measures to be taken.

2. Emergency Contact Information: There is typically an emergency contact list that includes the names and phone numbers of key personnel who should be contacted in case of an emergency.

3. First Aid and Medical Assistance: Organizations should have employees trained in first aid and CPR, as well as access to medical supplies and equipment. In case of a medical emergency, these individuals can provide assistance until professional help arrives.

4. Communication Plan: A communication plan is essential during emergencies to keep everyone informed and to coordinate efforts. This plan may involve using intercom systems, walkie-talkies, or other means of communication.

5. Notification Procedures: Procedures should be in place for notifying all employees, visitors, and authorities during an emergency situation.

6. Shelter-in-Place Protocol: In some situations where it may not be safe to evacuate, a shelter-in-place protocol may be implemented. This involves staying indoors and sealing off certain areas until it is safe to leave.

7. Backup Power Sources: Many organizations have backup power sources such as generators or batteries in case of a power outage during an emergency.

8. Regular Drills and Training: To ensure that all employees are familiar with the procedures in place for emergencies, regular drills and training sessions should be conducted.

9. Emergency Response Team: Depending on the size of the organization or institution, there may be a designated team responsible for managing emergency situations.

10.Higher Authorities’ Guidance: During major emergencies such as natural disasters or pandemics, organizations may look to local authorities or government agencies for guidance on how to respond effectively.

11. Is outside food or drinks allowed inside the centre?


No, only food and drinks purchased from the centre’s designated vendors are allowed inside the centre.

12. Are there any specific dress codes to follow while visiting the centre, especially for outdoor activities?

It is recommended to dress comfortably and appropriately for outdoor activities, including wearing comfortable shoes, sunscreen, and bring a hat for sun protection. Decent and modest clothing should be worn at all times. Visitors are also encouraged to show respect for the traditional owners of the land by avoiding wearing clothing or accessories that may be culturally inappropriate.

13. How accessible is the centre for people with disabilities or limited mobility?

The accessibility of a centre for people with disabilities or limited mobility may vary. Some centres may have ramps, elevators, and other accommodations for wheelchair users, while others may not have these features. It is best to check with the specific centre you plan on visiting to see how accessible it is for those with disabilities or limited mobility.

14. Does Singapore Discovery Centre have a lost and found section?


Yes, Singapore Discovery Centre has a lost and found section where visitors can inquire about any lost items. You can visit the Guest Services counter or call their hotline at +65 6238 8296 to report any lost items or check if your lost items have been found.

15. Are visitors required to sign any waivers before participating in certain activities?


It depends on the specific activity and the organization/person hosting it. Some activities may have inherent risks that require participants to sign a waiver, while others may not. It is important to always carefully read and understand any waivers or liability forms before participating in an activity.

16. Is photography permitted throughout the centre?

Yes, photography is generally permitted in public areas of the centre. However, it is prohibited in some stores and certain events may have specific rules about photography. Be sure to check with a staff member or event organizer before taking photos. Additionally, if you plan on using the photos for commercial purposes, you may need to obtain permission from the management of the centre.

17. Are personal belongings safe and secure while participating in activities?

To ensure the safety and security of personal belongings while participating in activities, it is important to follow these tips:

1. Only bring essential items: Keep personal belongings to a minimum while participating in activities. Carry only necessary items such as a phone, wallet, and keys.

2. Keep valuables with you: If possible, keep valuable items like cash, jewelry or electronics with you at all times. This way, you can keep an eye on them and prevent theft.

3. Use lockers: Many activity centers or venues have lockers available for guests to use. Consider renting one to store your belongings in a secure place while participating in the activity.

4. Avoid leaving items unattended: It’s never a good idea to leave personal belongings unattended, even for a short period of time. Make sure that someone is always watching your items if you need to step away.

5. Keep wallets and purses close: If you’re carrying a wallet or purse, make sure it is zipped or closed securely and kept close to your body at all times.

6. Don’t advertise expensive items: Avoid openly displaying expensive items like phones or cameras while participating in activities as this could attract potential thieves.

7. Travel with a group: It’s always safer to travel with friends or family when going out for activities. This way, you can look out for each other’s belongings and reduce the risk of theft.

8. Stay aware of your surroundings: Always be aware of your surroundings and keep an eye out for any suspicious behavior or individuals who may pose a threat to your personal belongings.

By following these tips, you can help ensure that your personal belongings remain safe and secure while enjoying different activities.

18. How is visitor behavior monitored at Singapore Discovery Centre?


Visitor behavior at Singapore Discovery Centre is monitored through a combination of methods, including observations by staff members and security personnel, CCTV cameras, and feedback or complaints from other visitors. Additionally, visitor surveys and questionnaires may be used to gather information about visitor experiences and interactions with exhibits or activities.

19.Are there fire extinguishers placed strategically throughout the centre?

20.Does the centre conduct regular fire drills and have evacuation plans in place?
21.Does the centre have proper emergency lighting and escape routes?
22.Is there a designated safe zone or assembly area for children and staff in case of an emergency?
23.Are first aid kits easily accessible and properly stocked throughout the centre?
24.Does the centre have a policy for dealing with medical emergencies, including contacting parents and seeking immediate medical attention if necessary?
25.Is there a protocol for handling allergens, medications, and other health concerns for children enrolled in the centre?

20.Can I get a refund if I am unable to participate in an activity due to health reasons?

It depends on the specific policies of the activity or tour company. Some may offer a full or partial refund if you provide a doctor’s note or other documentation explaining your health issue. Others may have stricter cancellation policies in place. It is best to review the terms and conditions before booking and to contact the company directly to discuss any potential refunds in case of health issues.