1. What measures does Raffles Hotel Arcade have in place to ensure the safety and health of visitors?
Some measures that the Raffles Hotel Arcade has in place to ensure the safety and health of visitors include:
1. Regular cleaning and disinfection of all public areas, including high touch surfaces.
2. Implementation of social distancing measures, such as limiting the number of people allowed in the arcade at one time.
3. Availability of hand sanitization stations throughout the arcade.
4. Mandatory temperature checks for all visitors before entering the arcade.
5. Ensuring staff members wear masks and gloves at all times.
6. Encouraging cashless transactions to minimize contact.
7. Displaying information and reminders about safety guidelines, such as wearing masks and maintaining distance.
8. Providing regular training for staff on safety protocols and updates on current health regulations.
9. Taking necessary precautions for food outlets within the arcade, including implementing contactless delivery options and adhering to strict hygiene standards.
10. Collaboration with government authorities to stay informed on any changes or updates in regulations to ensure compliance.
These are some examples of measures taken by Raffles Hotel Arcade to prioritize the safety and well-being of its visitors during this time.
2. Are there hand sanitizing stations available throughout the hotel arcade?
Most likely, yes. In light of the global COVID-19 pandemic, many hotels have increased their hand sanitizing stations and heightened their cleaning protocols to ensure the safety and well-being of their guests. It is a common practice for hotels to have hand sanitizing stations available in high traffic areas such as hotel arcades. However, it is recommended to contact the specific hotel you plan on visiting to confirm their policies and procedures regarding hand sanitizing stations.
3. How often are high-touch areas such as elevator buttons and door handles cleaned and disinfected?
High-touch areas such as elevator buttons and door handles are typically cleaned and disinfected multiple times a day, especially in high traffic areas. The exact frequency may vary depending on the building’s cleaning protocols, but it is common for these areas to be cleaned and disinfected at least once every few hours. In some cases, they may be cleaned after every use.
4. Are there any restrictions on the number of people allowed inside shops or restaurants in the hotel arcade?
The number of people allowed in shops or restaurants within the hotel arcade may vary depending on local regulations and safety protocols. It is best to check with the specific hotel for any restrictions or guidelines regarding capacity limits.
5. Is temperature screening conducted for all visitors entering the hotel arcade?
It is not specified if temperature screening is conducted for all visitors entering the hotel arcade. It would be best to contact the specific hotel directly for their policies and procedures.
6. Are there any visible signage or reminders about proper hygiene practices, such as wearing masks and social distancing?
7. Are hand-sanitizing stations readily available throughout the store?8. Do staff members appear to be following proper hygiene practices, such as wearing masks and washing their hands frequently?
9. Are there any designated aisles or areas for high-demand products, such as cleaning supplies or toiletries?
10. Does the store have a limit on the number of customers allowed inside at one time to ensure social distancing measures are being followed?
7. Are employees in the hotel arcade required to wear masks and follow strict hygiene protocols?
Yes, employees in the hotel arcade are required to wear masks and follow strict hygiene protocols to ensure the safety of guests and other employees. This may include regular hand washing, sanitizing work areas, and wearing personal protective equipment.
8. How is physical distancing enforced in common areas like the lobby or corridors?
Physical distancing in common areas such as the lobby or corridors can be enforced in several ways. Some possible methods include:
1. Marking off designated standing areas with tape or signs: This can help people maintain a safe distance from each other while waiting in line.
2. Limiting the number of people in the area: This can be done by creating specific time slots for different groups to use common areas or limiting the maximum occupancy at one time.
3. Installing physical barriers: Plexiglass screens or dividers can be added between people in high-traffic areas like reception desks, check-in counters, or elevators.
4. Posting signage and reminders: Signs that remind people to maintain a safe distance and guidelines for using the common areas can serve as constant reminders for visitors and residents.
5. Providing hand sanitizer stations: Placing hand sanitizing stations in common areas encourages frequent hand hygiene and reduces the risk of potential transmission.
6. Assigning staff members to monitor and enforce physical distancing: Having staff members present in common areas to remind people about physical distancing guidelines and manage occupancy can help ensure compliance.
7. Offering alternative options: In certain cases, it may be possible to offer alternative options for common activities such as online check-in, virtual tours, or video conferences instead of face-to-face interactions.
8. Holding educational sessions: Conducting educational sessions on the importance of physical distancing and how it helps prevent the spread of illnesses may increase compliance among residents and visitors.
Overall, a combination of these measures may be necessary to effectively enforce physical distancing in common areas within a building or facility. It is important to regularly evaluate and adapt these measures based on evolving guidelines and recommendations from health authorities.
9. Are there any special safety measures in place for vulnerable populations, such as elderly or immunocompromised individuals?
Yes, during natural disasters or emergencies, special attention is often given to vulnerable populations such as the elderly or immunocompromised individuals. This may include providing additional assistance with evacuation or sheltering, ensuring access to necessary medication or medical equipment, and making sure these individuals have a way to communicate with emergency responders if needed. In addition, organizations that work with vulnerable populations may develop specific plans and protocols for addressing their needs during emergencies.
10. Does Raffles Hotel Arcade have a detailed emergency plan in case of a medical incident or other emergency situation?
Yes, Raffles Hotel Arcade has a detailed emergency plan in place that outlines the procedures to be followed in case of a medical incident or other emergency situation. This plan includes measures such as contacting emergency services, notifying designated personnel, providing first aid and evacuation procedures. The plan is regularly updated and all staff members are trained on how to respond in case of an emergency.
11. In case of an emergency, what is the procedure for evacuating visitors from the hotel arcade?
In case of an emergency, the hotel staff should immediately activate the building’s emergency alarm system. This will alert all guests and staff in the hotel, including those in the arcade, to evacuate. The following procedures should then be followed for evacuating visitors from the hotel arcade:
1. Hotel staff should quickly assess the situation and determine if it is safe for visitors to remain in the arcade or if immediate evacuation is necessary.
2. If it is determined that evacuation is necessary, staff members should calmly instruct all visitors in the arcade to leave their games and exit through designated emergency exits or stairwells.
3. If possible, staff members should assist visitors with special needs or disabilities to ensure they are able to safely evacuate.
4. Evacuation routes should be clearly marked and well-lit for easy visibility during emergencies.
5. Staff members should lead visitors towards the closest assembly point outside of the hotel where a headcount can be taken to ensure all visitors have safely evacuated.
6. Visitors should not use elevators during an evacuation, but rather take stairs or designated emergency exits.
7. If smoke is present in the arcade area, visitors should stay low and cover their nose and mouth with a wet cloth while evacuating.
8. Hotel staff should communicate with emergency services and follow their instructions regarding when it is safe to re-enter the building.
9. Once it is safe to do so, staff members may guide visitors back into the hotel and return them to their respective rooms or allow them to continue using facilities within the hotel that have not been affected by the emergency.
10. A debriefing session should be conducted after each evacuation to discuss any necessary improvements for future emergencies.
12. Are there designated isolation areas within the hotel arcade if someone starts showing symptoms of illness?
The hotel may have designated isolation areas for guests who start showing symptoms of illness. It is best to inquire with the hotel directly for their specific protocols and procedures.
13. Is there a protocol for reporting any potential health hazards within the hotel arcade?
Yes, typically hotels have a reporting system in place for any potential health hazards within the hotel, including the arcade. This may include informing hotel management or front desk staff of any concerns, filling out an incident report form, or contacting the appropriate health and safety department within the hotel. It is important to follow the established protocol to ensure that any potential hazards are addressed promptly and effectively.
14. Can visitors purchase personal protective equipment (PPE) at any shops within the hotel arcade?
It depends on the specific hotel and its policies. Some hotels may have PPE available for purchase at their gift shops or from their front desk. It is best to contact the hotel directly to inquire about purchasing PPE on-site.
15. How often are public restrooms cleaned and disinfected throughout the day?
Public restrooms are typically cleaned and disinfected at least twice a day, once in the morning and once in the evening. However, they may also be cleaned more frequently depending on usage and foot traffic.
16. Are staff members regularly trained on proper hygiene practices and handling of COVID-19 related situations?
17. What measures are in place to ensure the safety and well-being of employees, particularly those who are at higher risk or have underlying health conditions? 18. Are there protocols in place for screening, testing, and isolating employees who may have been exposed to COVID-19?
19. How is social distancing being enforced among staff members and customers?
20. Are there contingency plans in place in case of a suspected or confirmed case of COVID-19 among staff members or customers?
17. Is cashless payment encouraged to reduce contact between individuals at shops and restaurants within Raffles Hotel Arcade?
Yes, cashless payment methods such as credit/debit cards or mobile payment services are encouraged to reduce physical contact between individuals at shops and restaurants within Raffles Hotel Arcade. This is in line with current guidelines from health authorities to limit the spread of COVID-19. Many shops and restaurants may also have contactless payment options available for customers to use.
18.lAre all dining establishments following proper food safety protocols to prevent contamination?
I cannot answer this question as it depends on the specific dining establishments and their adherence to food safety protocols. It is important for individuals to research and review a restaurant’s food safety practices before dining there and to report any concerns or violations observed.
19.lIs there a limit on how many people can gather in public areas such as seating areas or events held at Raffles Hotel Arcade?
Yes, there is currently a limit on the number of people who can gather in public areas such as seating areas or events held at Raffles Hotel Arcade. The limit may vary depending on local government regulations and restrictions due to the ongoing COVID-19 pandemic. It is recommended to check with the authorities or event organizers for specific guidelines and limitations.
20. How is Raffles Hotel Arcade collaborating with local authorities to stay updated on current health and safety guidelines to ensure the wellbeing of visitors?
Raffles Hotel Arcade is closely following guidelines and updates from local authorities, including the Ministry of Health in Singapore. The property is also working with the Singapore Tourism Board to implement necessary health and safety measures, such as temperature screenings for all visitors and staff, increased cleaning and disinfection protocols, and mandatory mask-wearing for anyone entering the arcade. Additionally, Raffles Hotel Arcade has appointed a designated Safe Distancing Ambassador to ensure that visitors are adhering to safe distancing measures while on the premises.