1. What are the safety protocols in place at Bugis+ to ensure the well-being of its visitors?
Some of the safety protocols in place at Bugis+ to ensure the well-being of its visitors include:
1. Mandatory mask-wearing throughout the mall premises
2. Temperature checks at all entrances
3. Increased frequency of cleaning and disinfection, particularly for high-touch areas such as escalator handrails, lift buttons, and washrooms
4. Provision of hand sanitizers at various locations in the mall
5. Implementation of safe distancing measures, including markings on the ground and limited capacity in stores and common areas
6. Regular health checks for all staff members working in the mall
7. Encouraging contactless payment methods to minimize physical contact
8. Screening of vendors and tenants for their adherence to safety measures and government guidelines
9. Conducting thorough sanitization procedures for any reported or suspected cases of COVID-19 within the mall premises
10. Constant review and update of safety measures based on government guidelines and local situation updates.
2. Are there any specific health and safety guidelines for visitors who may be pregnant or have underlying medical conditions?
Yes, there are specific health and safety guidelines for visitors who may be pregnant or have underlying medical conditions. These guidelines vary depending on the specific condition, but some common measures include:
1. Consult with your healthcare provider before travelling: It is important to consult with your healthcare provider before travelling, especially if you have any underlying medical conditions. They can advise you on potential risks and precautions to take.
2. Stay hydrated: It is important to stay hydrated while travelling, especially if you are pregnant or have a medical condition. Make sure to drink plenty of water and avoid drinks that can dehydrate you, such as alcohol and caffeine.
3. Take breaks and rest: If you are travelling long distances, make sure to take frequent breaks and rest when necessary. This is particularly important for pregnant women and those with certain medical conditions that may require breaks.
4. Follow recommended safety measures: It is essential to follow recommended safety measures such as wearing a mask, washing hands frequently, and maintaining social distancing while traveling during the COVID-19 pandemic.
5. Avoid areas with high pollution levels: To reduce the risk of respiratory problems, it is advisable for pregnant women or those with respiratory conditions to avoid areas with high levels of air pollution.
6. Be aware of food safety: Pregnant women and those with compromised immune systems should avoid raw or undercooked foods that may carry bacteria or parasites that could cause foodborne illnesses.
7. Seek medical attention if needed: If you experience any concerning symptoms related to your pregnancy or underlying conditions during your trip, seek medical attention immediately.
Overall, it is crucial to prioritize your health and well-being while travelling, especially if you are pregnant or have underlying health conditions. Consult with your healthcare provider beforehand and take necessary precautions to ensure a safe trip.
3. How often are the facilities and common areas thoroughly cleaned and disinfected at Bugis+?
Bugis+ undergoes daily thorough cleaning and disinfection of its facilities and common areas. Additionally, high-traffic areas such as elevators, escalators, handrails, and door handles are regularly cleaned and disinfected multiple times a day. Special attention is also given to restrooms, with frequent cleaning and disinfection throughout the day.
4. Are hand sanitizing stations readily available throughout the mall?
This may vary depending on the specific mall and its policies, but many malls do offer hand sanitizing stations throughout high-traffic areas, such as near entrances, escalators, and restrooms. Some may even have stations set up outside of stores or at individual kiosks. However, it’s always a good idea to bring your own hand sanitizer and use it frequently while shopping in a mall.
5. What measures are in place to promote social distancing among shoppers in Bugis+?
Some measures that are in place to promote social distancing among shoppers in Bugis+ include:
1. Floor markers: The mall has placed brightly colored floor markers throughout the mall to indicate the recommended safe distance of 1m between individuals.
2. Queuing system: In areas where there is a high volume of traffic or when entering retail stores, the mall has implemented a queuing system with designated waiting areas that adhere to social distancing guidelines.
3. Reduced and controlled entry points: To avoid overcrowding, the number of entry points into the mall may be limited and controlled by security personnel.
4. Physical barriers: The mall has installed physical barriers at cashier counters and information counters to provide an extra layer of protection between shoppers and staff.
5. Directional arrows and one-way flow: To prevent congestion, directional arrows and one-way paths have been marked on the floors of the mall to guide shoppers in their movement throughout the premises.
6. Limited occupancy: If necessary, malls may implement limited occupancy rules to ensure that there is enough space for shoppers to maintain a safe distance from one another.
7. Increased sanitization: Regular disinfection and cleaning protocols have been implemented across heavily touched surfaces such as escalators, door handles, and shopping carts to maintain hygiene levels within the mall premises.
8. Requirement of face masks: Shoppers are required to wear face masks while in the mall premises at all times for their safety and others around them.
9. Displaying safety reminders: Signages reminding shoppers about social distancing measures, hand hygiene, mask-wearing requirements, etc., are displayed prominently throughout the mall as a regular reminder.
6. Are face masks mandatory for visitors in Bugis+?
Yes, face masks are mandatory for all visitors in Bugis+. This is in line with Singapore’s government regulations to prevent the spread of COVID-19. Anyone who enters the mall without a mask may be denied entry.
7. What is the process for disinfecting fitting rooms after each use in clothing stores at Bugis+?
The process for disinfecting fitting rooms after each use in clothing stores at Bugis+ may vary slightly depending on the specific store’s policies and procedures. However, here is a general outline of the steps that may be taken:
1. After a customer finishes trying on clothes and leaves the fitting room, store staff will enter the room wearing gloves and a mask.
2. All items left behind by the customer, including clothes, hangers, and any other objects, will be removed from the fitting room.
3. The surfaces of all walls, floors, and doors in the fitting room will be thoroughly wiped down with a disinfectant spray or wipe.
4. Any mirrors inside the fitting room will also be cleaned with disinfectant.
5. All hangers used by the customer will be replaced with clean ones.
6. The entire area will then be sprayed with a disinfectant fogger or mist to ensure all surfaces are disinfected.
7. Store staff may also open windows or use fans to increase air circulation in the fitting rooms.
8. Once the fogging is complete, staff members will let it sit for a few minutes to allow proper disinfection before wiping down any remaining moisture on surfaces with clean cloths.
9. Once everything has been thoroughly disinfected, staff can restock new items in the fitting room for the next customer to use.
10. Staff members will then wash their hands and replace their gloves before moving on to clean another area of the store or assist customers.
8. Are there limits on the number of shoppers allowed inside stores at one time to maintain safe occupancy levels?
Some stores may have their own occupancy limits set in place, while others may follow local government guidelines for maximum occupancy. It is recommended to check with specific stores or shopping centers for their current policies on occupancy levels.
9. Who should be contacted if a shopper notices a potential safety hazard or violation of health protocols at Bugis+?
The mall management or security team at Bugis+ should be contacted immediately if a shopper notices a potential safety hazard or violation of health protocols.
10. Are temperature checks required for all visitors before entering the mall?
It is likely that temperature checks will be required for visitors before entering the mall, as it is a common measure used by businesses to prevent the spread of illness. However, this may vary depending on the specific policies and guidelines implemented by each individual mall. It is important to check with the mall directly or consult their website for any updated safety protocols.
11. How does Bugis+ ensure that its food court vendors are following proper hygiene and food handling practices?
Bugis+ has implemented various measures to ensure that its food court vendors are following proper hygiene and food handling practices. Some of these measures include:
1. Regular inspections: The food court vendors undergo regular inspections to check if they are following proper hygiene and food handling practices as per the guidelines set by the National Environment Agency (NEA).
2. Training and certification: Bugis+ requires all food handlers to undergo training on basic food hygiene and safety through the NEA Food Handler’s Course. They are also required to obtain a Food Handler’s Certificate. This ensures that the vendors have a good understanding of proper hygiene practices.
3. Mandatory compliance with NEA Guidelines: The vendors at Bugis+ are required to comply with the guidelines set by NEA, which includes regular cleaning and disinfection of food preparation areas, storage areas, equipment, utensils, etc.
4. Frequent audits: Bugis+ conducts frequent audits on its food court vendors to ensure that they are adhering to the required standards of hygiene and cleanliness.
5. Visible cleanliness indicators: Bugis+ has installed visible cleanliness indicators such as hand sanitizing stations at various locations within the food court, clean tables for customers, etc. This promotes a clean and hygienic environment for both customers and staff.
6.Measures during COVID-19 pandemic: In light of the COVID-19 pandemic, additional measures have been implemented such as mandatory temperature checks for staff before their shift starts, ensuring social distancing measures are followed by patrons in queues, providing contactless payment options, etc.
7.Training on safe handling of ingredients: Bugis+ also provides training to its vendors on how to properly handle ingredients and store them to prevent contamination or spoilage.
Overall, Bugis+ takes strict measures to ensure that its food court vendors maintain high standards of hygiene and follow proper food handling practices for the safety and well-being of their customers.
12. Does Bugis+ have a designated area for sick individuals or anyone showing COVID-19 symptoms to seek assistance or isolate themselves?
Yes, there is a designated isolation room at Bugis+ for anyone showing COVID-19 symptoms. The mall also has a clinic located on level 2 for anyone who needs medical assistance.
13. Has Bugis+ implemented contactless payment methods to minimize physical contact between customers and cashiers?
It is best to reach out to Bugis+ directly for information on their implemented safety measures and contactless payment methods during the COVID-19 pandemic.
14. Are there regular staff trainings on safety and health protocols at Bugis+?
Yes, there are regular staff trainings on safety and health protocols at Bugis+. These trainings are conducted to ensure that all staff members are familiar with the proper procedures and guidelines for maintaining a safe and healthy environment for customers and employees. These trainings may cover topics such as emergency preparedness, proper cleaning and sanitization procedures, and how to handle potential health hazards in the mall. Additionally, staff members are also required to attend refresher trainings periodically to stay updated on any changes or updates to these protocols.
15. Does Bugis+ offer any discounts or promotions for online shopping to encourage less foot traffic within the mall?
Yes, Bugis+ offers various online shopping promotions and discounts on its official website and social media platforms. These promotions may include exclusive deals, voucher codes, and free shipping offers to encourage customers to shop online and avoid physical foot traffic within the mall. Additionally, during sales periods or major holidays, Bugis+ may offer further discounts or bundle deals for online purchases. Customers can also sign up for the Bugis+ membership program for additional perks and benefits when shopping online.
16. What procedures are in place if a visitor tests positive for COVID-19 after visiting Bugis+?
The visitor should inform the relevant authorities and healthcare providers as soon as possible. Bugis+ may also cooperate with health authorities for contact tracing purposes. All affected areas and surfaces will be thoroughly cleaned and disinfected according to government guidelines.
17. Is there additional security presence in the mall to enforce safety protocols and discourage non-compliance from visitors?
Yes, there may be additional security presence in the mall to enforce safety protocols and discourage non-compliance from visitors. This could include security guards stationed at entrances to remind visitors about safety measures and monitor for any violations, as well as increased surveillance throughout the mall to ensure compliance. There may also be designated personnel specifically tasked with enforcing safety protocols, such as reminding customers to wear masks and practicing social distancing.
18. Does Bugis+ have designated entrances/exits to control flow of traffic and prevent crowding within the mall?
Yes, Bugis+ has designated entrances and exits to facilitate the flow of traffic and prevent crowding within the mall. Visitors are advised to follow the directional signs and markings within the mall to ensure safe distancing. Security officers are also stationed at these points to manage the traffic flow.
19. Are there any designated areas for visitors to wash their hands or use hand sanitizers at Bugis+?
Yes, there are designated hand washing facilities and hand sanitizers available throughout Bugis+ for visitors to use. These can be found in restrooms, near elevators and escalators, and at various entrances and exits.
20. How does Bugis+ handle potential health and safety concerns for staff members who work in the mall?
Bugis+ prioritizes the health and safety of its staff members by implementing various measures to prevent and address potential health concerns. These include:
1. Regular Cleaning and Sanitization: The mall is regularly cleaned and sanitized, especially high-touch areas such as escalator handrails, elevator buttons, and door handles.
2. Mandatory Masks: All staff members are required to wear masks while on duty.
3. Temperature Screening: Temperature screening is conducted at all entry points of the mall for customers and employees.
4. Social Distancing: The mall has marked out safe distancing measures in common areas such as elevators, escalators, and walkways.
5. Contact Tracing: All staff members are required to check-in and out using SafeEntry for contact tracing purposes.
6. Availability of Hand Sanitizers: Hand sanitizers are readily available throughout the mall for use by both customers and employees.
7. Proper Ventilation: Bugis+ ensures proper ventilation in all work areas to maintain good air quality.
8. Staff Training: Employees are trained on COVID-19 precautions, including proper hand washing techniques, wearing masks correctly, and following social distancing guidelines.
9. Sick Leave Policies: The mall encourages staff members to stay home if they feel unwell or have been in contact with a confirmed case of COVID-19.
10. Communication and Updates: Bugis+ regularly communicates updates on health advisories or changes in protocols to all employees through internal communication channels.
In case of any potential health concerns among staff members, Bugis+ follows MOH guidelines on contact tracing, quarantining individuals who had close contact with confirmed cases and conducting deep cleaning in affected areas.