Travel TipsVietnam

Safety and Health Tips around Thang Long Water Puppet Theatre, Hanoi

1. What safety measures should be taken while watching the water puppet show at Thang Long Water Puppet Theatre?


There are several safety measures that should be taken while watching the water puppet show at Thang Long Water Puppet Theatre:

1. Wear comfortable and non-slip shoes: The theatre is built on a pool of water, so it is important to wear shoes that have good grip to prevent slipping.

2. Arrive early: It is recommended to arrive at least 15 minutes before the show starts to avoid rushing and ensure you have enough time to find your seat.

3. Stay seated during the performance: It is important to stay seated during the performance and not move around or step onto the edges of the pool. This can be dangerous and cause disruptions for other viewers.

4. Keep an eye on children: If you’re watching the show with children, make sure to supervise them closely throughout the performance. Children may be attracted to the puppets and try to touch them, which can be dangerous near water.

5. Follow instructions from staff: The staff at the theatre are there to maintain safety for everyone, so it’s important to follow any instructions they may give.

6. Be aware of your surroundings: As this is a popular tourist attraction, it can get crowded before and after the show. Be mindful of your personal belongings and make sure you have a clear path when moving around.

7. Avoid using flash photography: Flash photography can be distracting for both performers and other viewers, so it is best to avoid using flash during the show.

8. Have an emergency plan: In case of any emergencies, know where the nearest exit or emergency procedures are located in the theatre.

9. Do not lean or hang over railings: The railings around the water pool are for safety purposes, so do not lean or hang over them during the performance.

10. Follow COVID-19 guidelines: Due to current health concerns, it’s important to follow any COVID-19 guidelines set by Thang Long Water Puppet Theatre such as wearing a mask and social distancing.

2. Are there any health concerns related to the water used in the performances at Thang Long Water Puppet Theatre?

It is unlikely that there would be any health concerns related to the water used in the performances at Thang Long Water Puppet Theatre. The water is filtered and treated to ensure it is clean and safe for both the performers and audience members. Additionally, the puppets are made from waterproof materials and do not come into direct contact with the water during the show. As a precaution, it is recommended to avoid drinking or swallowing any of the water during the performance.

3. How can one ensure their own personal safety during the crowded shows at Thang Long Water Puppet Theatre?

1. Arrive early: Getting to the theatre early will ensure that you have enough time to find a good seat and get settled before the show starts.

2. Stay alert: Be aware of your surroundings at all times and keep an eye out for potential hazards, such as uneven flooring or busy walkways.

3. Choose a seat in the middle or back rows: Sitting closer to the front may offer a better view, but it can also be more chaotic and crowded. By sitting in the middle or back rows, you can still enjoy the show while avoiding the crush of people.

4. Keep personal belongings close: Make sure to keep your bags and other valuables close to you at all times, preferably on your lap or between your feet.

5. Follow instructions from staff: The theatre may have specific safety protocols in place during crowded shows, such as designated emergency exits. Pay attention to instructions from the theatre staff for your own safety.

6. Avoid large crowds outside the theatre: The area outside the Thang Long Water Puppet Theatre can get quite crowded, especially before and after shows. Try to avoid large crowds and instead wait in a less congested area until it is time for your show.

7. Watch out for slippery surfaces: As this is a water puppet show, there may be wet surfaces around the stage and seating areas. Be cautious when walking on these surfaces to avoid slipping and falling.

8. Don’t block exit pathways: In case of an emergency, it is important that exit pathways are not blocked by people sitting or standing in them. Make sure to choose a seat that does not block any exits or pathways.

9. Stay calm and be respectful: With many people packed into one space, it’s important to remain calm and respectful towards others around you. Avoid pushing or shoving and try to maintain personal space as much as possible.

10.Seat yourself near aisle seats if possible: In case of any emergency, it is always better to have easy access to an exit. Try to opt for aisle seats when purchasing tickets to the show.

4. What precautions should be taken for visitors with physical disabilities to safely enjoy the puppet show at Thang Long Water Puppet Theatre?


1. Arrive Early and Inform the Theatre Staff: Visitors with physical disabilities should inform the theatre staff about their condition and arrive at least 15-20 minutes before the show to allow enough time for assistance.

2. Book Tickets in Advance: It is recommended to book tickets in advance to ensure suitable seating arrangements for visitors with physical disabilities, as well as their companions.

3. Accessible Seating: The venue offers designated seating areas for wheelchair users and visitors with mobility impairments. These seats are usually located at the front or end of rows for easier access.

4. Assistance from Theatre Staff: The theatre staff can provide assistance to visitors with mobility impairments by directing them to accessible seats, helping them navigate ramps and stairs, and providing any other necessary support before, during, and after the show.

5. Accessible Facilities: Thang Long Water Puppet Theatre has accessible facilities such as ramps, elevators, and accessible restrooms. Visitors can also request a wheelchair if needed.

6. Clear Pathways: Make sure that pathways leading to the theatre entrance are clear of any obstacles such as poles or trash cans to ensure smooth access for visitors using wheelchairs or walking aids.

7. Use Sign Language Interpreters: The theatre can also arrange sign language interpreters upon prior request for visitors who are deaf or hard of hearing.

8. Bring a Companion/Assistance Animals: Visitors with physical disabilities may bring a companion or a trained service animal to assist them during the show.

9. Reduced Sound Levels: Some visitors with sensory disorders may find loud noises uncomfortable or triggering. The theatre can arrange for reduced sound levels upon request.

10.Plan Your Exit Strategies beforehand: Before attending the show, discuss emergency evacuation procedures with the staff in case they need assistance during an emergency situation.

5. Is there a first aid station available at Thang Long Water Puppet Theatre in case of any accidents or emergencies?


Yes, the Thang Long Water Puppet Theatre has a first aid station available in case of any accidents or emergencies. The staff members are trained in basic first aid procedures and will be able to assist in case of any minor injuries or emergencies.

6. Are there any age restrictions for children attending the water puppet performances at Thang Long Water Puppet Theatre?

There are no specific age restrictions for children attending the water puppet performances at Thang Long Water Puppet Theatre. However, it may not be suitable for very young children who might find the show overwhelming or too long (typically around 45 minutes). Parents should use their discretion and consider the attention span and maturity of their child before deciding to attend the performance.

7. In case of fire, what are the evacuation procedures at Thang Long Water Puppet Theatre?


In case of fire, here are the evacuation procedures at Thang Long Water Puppet Theatre:

1. Remain calm and do not panic.
2. Alert the nearest theatre staff or use the nearest emergency alarm to alert others.
3. Listen for further instructions from the staff or emergency responders.
4. Quickly exit the building through designated emergency exits and follow the clearly marked evacuation routes.
5. If possible, assist children, elderly or disabled individuals in evacuating the premises.
6. Do not use elevators during a fire evacuation.
7. Once outside, move to a safe distance away from the building and assemble at the designated assembly point.
8. Stay with your group and wait for further instructions from authorities or theatre staff.
9. Do not re-enter the building until given permission by authorities.
10. Remain calm and follow all instructions to ensure a safe and orderly evacuation procedure.

8. How is hygiene maintained at Thang Long Water Puppet Theatre to prevent any health concerns for visitors?


At Thang Long Water Puppet Theatre, hygiene is maintained in the following ways to ensure the health and safety of all visitors:

1. Regular cleaning and disinfection: The theatre is regularly cleaned and disinfected before and after each performance to eliminate any potential germs or bacteria.

2. Use of clean water: The puppets used in the shows are operated using clean, filtered water to prevent any contamination from unclean sources.

3. Hand sanitizers: There are hand sanitizer stations placed around the theatre for visitors to use before and after the show.

4. Personal hygiene of staff: All staff members at the theatre follow strict personal hygiene practices, such as frequent hand washing and wearing clean uniforms, to prevent any spread of germs.

5. Food safety: Any food or drinks sold at the theatre are prepared in hygienic conditions and stored properly to prevent any risk of foodborne illnesses.

6. Proper waste disposal: Waste bins are placed around the theatre for proper disposal of trash, including food waste, to maintain a clean environment.

7. Air quality: The ventilation system at the theatre is regularly checked and maintained to provide good air quality for visitors.

8. Signage and reminders: The theatre has signs and reminders throughout the building reminding visitors to practice good hygiene habits, such as covering their mouth when coughing or sneezing.

Overall, Thang Long Water Puppet Theatre takes great care in maintaining a clean and hygienic environment for all its visitors to enjoy the traditional art of water puppetry without any health concerns.

9. What are the rules and regulations regarding photography and videography during the water puppet show at Thang Long Water Puppet Theatre?

The following are the general rules and regulations for photography and videography during the water puppet show at Thang Long Water Puppet Theatre:

1. Photography and videography are only allowed before and after the show, not during the performance. This rule is strictly enforced and any attempts to take photos or videos during the show will result in you being asked to stop.

2. Flash photography is not allowed at any time during the performance.

3. Tripods and other equipment for professional photography or filming are not permitted inside the theater.

4. Taking photos or videos with phones or small handheld cameras is allowed before and after the show, but please be mindful of other audience members around you.

5. Any audio or video recording of the show, even from outside of the theater, is prohibited.

6. Audience members should remain seated throughout the performance and avoid blocking others’ views when taking photos or videos.

7. Please refrain from using flashlights on your camera or phone while taking photos as it can be distracting to performers and other audience members.

8. If you want to take a photo with one of the performers after the show, please ask their permission first and respect their wishes if they decline.

9. The Thang Long Water Puppet Theatre reserves the right to confiscate any recording devices used during the show in violation of these rules and regulations.

Remember that by following these guidelines, you are helping to ensure an enjoyable experience for all audience members and respecting the cultural significance of this traditional art form.

10. Is food and drink allowed inside the theatre during performances at Thang Long Water Puppet Theatre?


No, food and drink are not allowed inside the theatre during performances at Thang Long Water Puppet Theatre.

11. Are there designated smoking areas outside the theatre premises of Thang Long Water Puppet Theatre?


There are no designated smoking areas outside the theatre premises of Thang Long Water Puppet Theatre. Smoking is not permitted inside or outside the theatre.

12. What steps are taken to ensure a safe and comfortable seating arrangement for all audience members at Thang Long Water Puppet Theatre?


1. Proper seating layout: The theater is designed with an arrangement that ensures a clear view of the stage from all seats. The seats are arranged in a semi-circular shape around the pool, ensuring every audience member gets an unobstructed view of the show.

2. Adequate space between rows: There is enough space between each row of seats to allow for comfortable movement and legroom for audience members.

3. Wheelchair accessibility: The theater is wheelchair accessible, with designated spaces for wheelchairs in the front rows.

4. Comfortable seating: The seats are cushioned and comfortable to ensure a pleasant experience for the audience throughout the show.

5. Proper lighting: The theater has proper lighting to enhance visibility and reduce strain on the eyes of the audience.

6. Air conditioning: The theater is air-conditioned, providing a comfortable temperature for all audience members.

7. Safety measures: Fire exits and emergency evacuation plans are clearly marked and easily accessible in case of any emergency.

8. Crowd control: To avoid overcrowding, the theater has a limited capacity and strict rules that ensure only a certain number of people are allowed inside at a time.

9. Ushers/staff assistance: Ushers and staff members are available to guide audience members to their seats and assist with any other needs they may have during the performance.

10. Handicap-accessible facilities: Special restrooms for people with disabilities are conveniently located inside the theater premises.

11. Sound system/Audio amplification: The sound system is designed to reach all corners of the theater so that everyone can hear clearly without straining their ears.

12. Regular maintenance and cleaning: The seating area is regularly cleaned and well-maintained to ensure a hygienic environment for all audience members.

13. Can visitors bring their own personal belongings, such as bags or strollers, inside the theatre during performances at Thang Long Water Puppet Theatre?


Yes, visitors are allowed to bring their personal belongings inside the theatre during performances at Thang Long Water Puppet Theatre, including bags and strollers. However, it is recommended to keep personal items close and under observation to prevent any loss or damage.

14. Are there any safety audits conducted regularly to ensure compliance with safety standards at Thang Long Water Puppet Theatre?


Yes, safety audits are regularly conducted at Thang Long Water Puppet Theatre to ensure compliance with safety standards. The theatre follows strict safety protocols and regularly reviews and improves its safety measures to provide a safe and enjoyable experience for all audience members. The theater also conducts emergency drills and trains its staff on proper safety procedures to handle any potential emergencies.

15. How can one report any safety concerns or issues experienced during their visit to Thang Long Water Puppet Theatre?


If you experience any safety concerns or issues during your visit to Thang Long Water Puppet Theatre, you can report them in the following ways:

1. Inform a staff member: You can approach any member of the theatre staff and inform them about the safety concern or issue you are experiencing. They will assist you in addressing the problem.

2. Speak to the theater manager: If the issue is not resolved by informing a staff member, you can request to speak to the theater manager. They will be able to escalate the matter and take appropriate action.

3. Use feedback forms: Thang Long Water Puppet Theatre provides feedback forms for visitors to share their experiences, including any safety concerns or issues. You can fill out one of these forms and submit it at the designated location.

4. Contact customer service: You can also contact Thang Long Water Puppet Theatre’s customer service team through their website or phone number. They will address your concerns and provide appropriate solutions.

5. Write an email: If you prefer to communicate via email, you can send an email explaining your safety concerns or issues directly to Thang Long Water Puppet Theatre’s management team.

It’s essential to report any safety concerns or issues as soon as possible so that necessary actions can be taken promptly to ensure a safe experience for all visitors.

16. Do performers go through safety training before each performance at Thang Long Water Puppet Theatre to prevent accidents on stage?


Yes, performers at Thang Long Water Puppet Theatre receive safety training before each performance to prevent accidents on stage. They are taught techniques and guidelines on how to safely handle puppets and props, move around the stage, and work with other performers to ensure a smooth and accident-free show. The theater also has strict safety protocols in place and regularly conducts safety checks before each performance to ensure the well-being of both performers and audiences.

17. Are there any safety precautions taken specifically for the water puppeteers during their performances at Thang Long Water Puppet Theatre?


Yes, there are certain safety precautions that are taken specifically for the water puppeteers during their performances at Thang Long Water Puppet Theatre. These include:

1. Well-Trained Puppeteers: The water puppeteers at Thang Long Water Puppet Theatre undergo extensive training to ensure that they are skilled in their craft and able to perform safely.

2. Proper Handling of Puppets: The puppets used in the performances are made from lightweight materials such as wood and lacquer, and are handled with care by the puppeteers to avoid any accidents or injuries.

3. Stable Platforms: The stage where the puppets perform is designed with a special water tank under it, providing stability and preventing any potential slippage or falls.

4. Protective Gears: The puppeteers wear protective gear such as waterproof shoes and gloves to prevent them from slipping and to protect them from splashes of water during their performance.

5. First Aid Kit: There is always a first aid kit available backstage in case of any minor injuries or accidents.

6. Emergency Procedures: In case of any emergency, the theatre has a set of procedures in place for immediate response and evacuations if necessary.

7. Regular Maintenance Checks: The water tank, platforms, and other equipment used during the performances are regularly checked for any damages or malfunctions to ensure the safety of both the puppeteers and audience.

8. Safety Protocols for New Puppets: Whenever new puppets are introduced in a performance, they go through thorough testing and rehearsals before being used on stage to ensure that they are safe for use.

9. Proper Training of Stage Crew: Apart from the puppeteers, the stage crew also undergoes training on how to handle puppets safely during performances.

Overall, Thang Long Water Puppet Theatre takes all necessary precautions to ensure the safety of its performers and provide an enjoyable experience for its audience.

18. Can visitors purchase tickets online in advance to avoid long queues and ensure a safe and secure entry to Thang Long Water Puppet Theatre?


Yes, visitors can purchase tickets online in advance through the Thang Long Water Puppet Theatre website. This is highly recommended as it can help avoid long queues and ensure a safe and secure entry to the theater.

19. Are there any specific health or medical recommendations for foreign visitors attending the water puppet show at Thang Long Water Puppet Theatre?

There are no specific health or medical recommendations for foreign visitors attending the water puppet show at Thang Long Water Puppet Theatre. However, it is always a good idea to take necessary precautions and follow general hygiene practices while traveling, such as washing your hands regularly, avoiding close contact with people who are sick, and covering your nose and mouth when sneezing or coughing. It is also advisable to stay up-to-date on any travel advisories or health warnings issued by your home country or the World Health Organization before traveling to Vietnam. If you have any underlying health conditions, it is recommended to consult with your doctor before attending the show.

20. Is it necessary to be aware of any cultural traditions or customs while attending the water puppet show at Thang Long Water Puppet Theatre for a safe and respectful experience as a visitor?


Yes, it is recommended to be aware of some cultural traditions and customs while attending the water puppet show at Thang Long Water Puppet Theatre in order to have a safe and respectful experience as a visitor. These may include:

1. Dress Code: It is important to dress modestly and respectfully when visiting the theatre. Avoid wearing revealing or provocative clothing, and remove hats or sunglasses before entering.

2. Mind Your Feet: In Vietnamese culture, the feet are considered the lowest part of the body and it is impolite to point them towards someone or put them up on seats. When watching the show, keep your feet flat on the floor.

3. Arrive On Time: The water puppet show has a specific schedule and it is important to arrive on time for your chosen performance. Latecomers may not be allowed into the theatre until a suitable break in the performance.

4. No Photography: Flash photography or video recording during the performance is prohibited as it can disrupt the actors and affect their performance.

5. Respect for Performers: The water puppeteers are skilled artists who have mastered this traditional form of entertainment. It is important to show respect by refraining from talking during the performance and avoid excessive movement which could distract them.

6. Respect for Others: The theatre can get crowded, especially during peak tourist season, so it’s important to be mindful of others around you. Keep noise levels down, silence mobile phones, and avoid blocking others’ views.

7. Avoid Touching Props: The puppets used in the show are delicate and should not be touched or handled by audience members.

By being aware of these cultural traditions and customs, you can ensure a safe and respectful experience while enjoying this unique form of Vietnamese entertainment.