SingaporeTravel Tips

Safety and Health Tips around Asian Civilisations Museum

1. What safety measures are in place at the Asian Civilisations Museum to ensure the well-being of visitors?


The Asian Civilisations Museum (ACM) has implemented various safety measures to ensure the well-being of visitors. These measures include:

1. Mandatory Temperature Checks: All visitors are required to undergo temperature checks before entering the museum. Anyone with a temperature of 37.5 degrees Celsius or higher will not be allowed to enter.

2. SafeEntry Check-in: Visitors are required to check-in using the SafeEntry system, either by scanning a QR code or using their TraceTogether app.

3. Capacity Limit: The ACM has limited the number of visitors allowed in the museum at any given time to avoid overcrowding. Once the museum reaches its capacity, visitors may be asked to wait in a designated area until space becomes available.

4. Timed Entry Tickets: To further manage visitor flow, the museum has introduced timed entry tickets for both permanent and special exhibitions. Visitors are encouraged to book online in advance to secure their preferred time slot.

5. Enhanced Cleaning and Sanitisation: The museum has intensified cleaning and sanitisation efforts, especially in high-touch areas such as doorknobs, handrails, and interactive displays.

6. Hand Sanitiser Stations: Hand sanitiser stations have been placed throughout the museum for visitors to use regularly during their visit.

7. Social Distancing Markers and Signage: The ACM has placed markers and signage throughout the museum to remind visitors to maintain safe distancing while viewing exhibits or queuing for entry.

8. Protective Shields at Ticketing Counters: Transparent protective shields have been installed at ticketing counters for added safety between staff and visitors.

9. Cashless Transactions: The ACM encourages visitors to make contactless payments at all retail and F&B outlets within the museum.

10. Mandatory Mask Wearing: All visitors aged six years old and above are required to wear masks at all times during their visit.

11.Transformed Interactive Zones: Interactive zones within the museum have been modified to reduce touchpoints and limit physical contact.

12. Regular Staff Health Checks: ACM staff are required to undergo daily temperature checks and practice good personal hygiene, including wearing masks at all times.

13. Training for Safe Management Measures: All museum staff have undergone training on safe management measures to ensure they are equipped to handle any situation that may arise.

14. Contact Tracing: In the event of a confirmed COVID-19 case, the ACM will collaborate with relevant authorities to facilitate contact tracing efforts.

15. Health Declaration: Visitors are required to declare their health status and travel history before entering the museum.

Overall, these measures are put in place to ensure a safe and enjoyable experience for all visitors at the Asian Civilisations Museum.

2. Are there designated emergency exits and evacuation routes in case of an emergency at the museum?

3. How does the museum ensure the safety and security of its visitors and collections?
4. What measures does the museum take to prevent accidents or incidents from occurring?
5. Are there any restrictions or guidelines for handling the artworks on display?
6. Is there a first aid station or trained medical staff available at the museum?
7. Are there security personnel present in the museum?
8. Does the museum have emergency response procedures in place, such as for natural disasters or a fire?
9. How often are safety drills conducted at the museum?
10. Are there any potential hazards or risks that visitors should be aware of while visiting the museum?

3. How frequently are safety inspections conducted at the museum to ensure all exhibits are secure and safe for visitors?

Safety inspections are conducted regularly at the museum to ensure the safety and security of all exhibits. The frequency of these inspections may vary depending on the size of the museum, type of exhibits, and any potential risks that may be present. Generally, inspections are conducted on a monthly or quarterly basis by trained staff members or external professionals. However, in some cases, daily or weekly walkthroughs may also be carried out to identify any immediate safety concerns. Additionally, special attention is given to high-risk areas such as interactive displays and rare artifacts. Any issues or hazards identified during these inspections are addressed immediately to ensure the continued safety of visitors and protection of exhibits.

4. Are there any specific areas or exhibits within the museum that may pose a safety risk?


Some potential safety risks within the museum could include:

– Stairs, ramps, or other elevated areas: If you have difficulty with mobility or balance, be cautious when navigating these areas and use handrails if available.
– Interactive exhibits or demonstrations: These areas may involve physical activity or equipment that could pose a risk of injury. Follow any posted guidelines or instructions to avoid accidents.
– Fragile artifacts: The museum likely has valuable and delicate objects on display. Be mindful of your surroundings and take care not to bump into or touch any items.
– Crowds: Depending on the popularity of the museum, it may get crowded at times. Watch your step and be aware of others around you to avoid tripping or collisions.
– Steps in low-light environments: Some exhibitions may be dimly lit to protect sensitive artifacts. Take extra caution when walking through these areas to avoid tripping on steps or objects.
– Wet floors: In case of spills or rain, certain parts of the museum may become wet and slippery. Pay attention to any caution signs and take extra care when walking on wet floors.
– Glass displays: The museum likely uses glass cases to display artwork or artifacts. Be careful not to touch the glass as it can easily break. Similarly, children should be watched closely around glass displays.
– Exterior grounds: If the museum has outdoor exhibitions or a campus, be aware of potential hazards such as uneven terrain, steep slopes, or wildlife. Follow designated paths and stay within marked boundaries for safety reasons.

It’s always a good idea to pay attention to any warning signs posted throughout the museum and follow any instructions given by staff members for a safe visit experience.

5. Does the museum have a first aid station or medical personnel on site in case of accidents or injuries?


It depends on the specific museum. Some museums may have a first aid station and/or medical personnel on site, while others may not. It is recommended to check with the museum or facility before your visit to determine their specific policies and procedures for accidents or injuries.

6. Are visitors allowed to bring food and drinks into the museum, and if so, are there any restrictions on where these items can be consumed?


The answer to this question may vary depending on the specific policies of the museum in question. In general, however, most museums do allow visitors to bring in food and drinks, as long as they are consumed in designated areas such as cafes or outdoor seating areas. Some museums may have restrictions on certain types of food or drinks, such as alcohol or hot foods. It is always best to check with the museum beforehand to see if there are any specific guidelines or restrictions in place.

7. Is photography allowed within the museum? If so, are there any guidelines or restrictions in place for taking photos?


Photography is allowed within the museum, but there are some guidelines and restrictions in place. Flash photography is not permitted for the protection of the artifacts and displays. Tripods and selfie sticks are also not allowed in order to maintain a safe and clear pathway for all visitors. Additionally, photos may only be taken for personal use and cannot be used for commercial purposes without prior permission from the museum. Please respect the privacy of other visitors when taking photos.

8. Are strollers or wheelchairs available for rent at the museum for visitors with mobility concerns?

Yes, strollers and wheelchairs are available for rent at the museum for visitors with mobility concerns. They can be rented at the Information Desk on a first come, first served basis.

9. Is smoking permitted within the premises of the Asian Civilisations Museum?


No, smoking is not permitted within the premises of the Asian Civilisations Museum.

10. What is the protocol for lost children in the museum? Are there specific staff members designated to assist with lost children cases?


The protocol for lost children in a museum may vary depending on the policies of the specific museum. In general, staff members are trained to stay calm and approach the situation with care and sensitivity. Some possible steps that may be taken could include:

1. Notify security: The first step would likely be to notify security or a member of the museum’s staff who is responsible for handling lost children cases.

2. Announcements: Depending on the size of the museum and level of activity, announcements may be made over a loudspeaker or through other means to locate the child’s guardian.

3. Search the immediate area: Staff members may search the immediate area where the child was last seen to see if they can be found quickly.

4. Check security cameras: If available, security cameras may be checked to track the child’s movements and identify where they went.

5. Assign staff members to search: Specific staff members may be assigned to search designated areas of the museum, such as exhibits or restrooms, to see if the child can be located.

6. Stay with child: If a lost child is found by a member of staff, they will typically stay with them until their guardian is located.

7. Contact law enforcement if necessary: In some cases, such as if it is suspected that a child has been intentionally separated from their guardian or if attempts have been unsuccessful in locating their guardian, law enforcement may need to be contacted for assistance.

Museums will often have specific protocols in place for handling lost children cases, which may involve training for staff members and designated procedures to follow in different scenarios.

In many cases, there will also be specific staff members designated as “lost children coordinators” or similar titles who are responsible for managing these situations and ensuring that all necessary steps are taken to locate and reunite lost children with their guardians as quickly as possible.

11. Is there an age limit for children visiting certain exhibitions or areas of the museum? If so, what are they and why?


Yes, there may be age restrictions for certain exhibitions or areas of the museum. This is typically because the content may not be appropriate for younger children, or it may require a certain level of maturity to fully understand and appreciate.

Some museums may have a minimum age requirement for certain exhibitions, such as those with graphic or sensitive content. They may also have an age limit for interactive exhibits that require special equipment or have safety concerns.

Additionally, some museums may have designated areas specifically for younger children, with activities and exhibits tailored to their interests and abilities. In this case, there may be an upper age limit to ensure that older children do not dominate these spaces.

Ultimately, these restrictions are put in place to ensure a positive and educational experience for all visitors, taking into consideration the sensitivities and needs of different age groups. Parents or guardians should always check with the specific museum about any age restrictions before planning a visit.

12. Are there any cultural customs or etiquette that visitors should be aware of during their visit to the Asian Civilisations Museum?


Yes, there are some cultural customs and etiquette that visitors should be aware of during their visit to the Asian Civilisations Museum, including:

1. Dress modestly: Visitors are advised to dress conservatively when visiting the museum, especially if they plan to enter any religious or sacred spaces within the building.

2. Respect for religious sites: Many exhibitions at the museum feature artefacts and objects related to various religions across Asia. Visitors are expected to respect these religious sites and not take photos or videos unless permitted.

3. Removing shoes: In some areas of the museum, visitors may be required to remove their shoes before entering. This is a sign of respect in many Asian cultures, and visitors should comply with this practice.

4. Taking photographs: Photography is allowed in most areas of the museum, but it is always best to ask for permission from staff before taking photos or videos.

5. Mind your manners: It is important to be mindful of your actions and words while in the museum, as certain gestures or phrases may be considered offensive in different Asian cultures.

6. Be mindful of personal space: Some Asian cultures place a strong emphasis on personal space and physical contact, so it is important to be aware of this and maintain appropriate distance from others.

7. Do not touch artefacts: To preserve the museum’s precious artefacts, visitors are generally not allowed to touch them. It is important to follow this rule for the protection of these historical objects.

8. Respect for elders: Many Asian cultures place a great deal of respect on age and authority. Visitors should always show respect towards older individuals and those in positions of authority within the museum.

9. Ask before you donate or give gifts: If you would like to make a donation or give a gift during your visit, it is respectful to ask for permission from staff beforehand as some items may not be suitable for the museum’s collection.

10. Silence your phone: As a sign of respect for the museum and its exhibits, visitors are advised to keep their phones on silent or vibrate mode while inside.

11. Queue in an orderly manner: During busy periods, queues may form at popular exhibits. It is important to wait patiently and not cut in line.

12. Dispose of trash properly: Visitors are expected to dispose of their own trash in designated bins within the museum premises. Littering is frowned upon and may be seen as disrespectful.

13. Does the museum have a strict policy against touching artifacts or exhibits? If so, what are some alternative ways for visitors to engage with these objects?


Yes, many museums have strict policies against touching artifacts or exhibits. This is to protect the objects from damage and preserve them for future generations. Some alternative ways for visitors to engage with these objects include:

1. Virtual touch screens: Many museums now offer virtual touch screens as a way for visitors to interact with artifacts without actually touching them. These screens allow users to zoom in on different parts of the artifact and learn about its history and significance.

2. Interactive displays: Some museums have interactive displays that allow visitors to manipulate and interact with digital versions of artifacts. This can provide a hands-on experience without risking damage to the real object.

3. Audio tours: Audio tours provide a more immersive experience for visitors while giving them information about the artifacts they are viewing.

4. Educational programs: Museums often offer educational programs related to their collections, such as workshops, lectures, and demonstrations, which provide an opportunity for visitors to learn more about the artifacts and their significance.

5. Replicas or models: In some cases, museums may have replicas or models of certain artifacts that visitors can touch and handle without causing any harm.

It is important for visitors to follow museum rules regarding touching artifacts or exhibits in order to preserve these objects for future generations and ensure that they can be enjoyed by all who visit the museum.

14. How does the Asian Civilisations Museum handle weather-related emergencies, such as typhoons or heavy rainstorms, that may affect its operations?


In the event of severe weather such as typhoons or heavy rainstorms, the Asian Civilisations Museum (ACM) has a detailed emergency plan in place to ensure the safety of its staff and visitors, as well as to protect its collection and premises.

The museum closely monitors weather updates from relevant authorities and will assess the situation to determine whether it is necessary to close the museum or adjust operating hours. In cases where there is a risk of harm to visitors, staff, or the collection, the ACM may close early or for an entire day.

The museum also has protocols in place for securing outdoor exhibitions or portable exhibits in case of high winds or heavy rains. This includes removing any loose objects that could potentially become hazards during a storm and covering sensitive objects with protective materials.

In situations where visitors are already inside the museum when bad weather strikes, they will be directed to safe spaces within the building until it is safe to leave. The ACM’s trained staff will also be on hand to provide guidance and assistance during such emergencies.

The ACM also maintains regular communication with its visitors through social media channels and/or its website to keep them informed about any closures or changes in operating hours.

Overall, the museum prioritises the safety and well-being of its visitors, staff, and collection during weather-related emergencies by following established protocols and guidelines.

15. Are there lockers available for visitors to store their belongings while exploring the museum? If so, what is their size limit and how much do they cost to use?


The availability of lockers at a museum and their size limit may vary depending on the individual museum’s policies. It is recommended to check the museum’s website or contact them directly to inquire about locker options and associated costs.

16. Can visitors bring backpacks into the museum? If not, where can they store them?


Visitors are allowed to bring backpacks into the museum, but they may be subject to a bag check. If visitors do not want to carry their backpacks with them, there are also lockers available for rent where they can store their belongings.

17. Are there any safety guidelines or precautions that should be taken when handling fragile artifacts or objects within the Asian Civilisations Museum?


Yes, there are some safety guidelines and precautions that should be taken when handling fragile artifacts or objects within the Asian Civilisations Museum. These include:

1. Wearing gloves: Always wear cotton or nitrile gloves when handling fragile objects to avoid leaving fingerprints or oils on the surface.

2. Handling with care: Fragile artifacts should always be handled with care, using both hands and supporting the base or bottom.

3. Avoid direct sunlight: Keep fragile objects away from direct sunlight as it can cause damage to them, such as fading or discoloration.

4. Use proper tools: Use appropriate tools like tweezers, tongs, or brushes to handle delicate objects to avoid any accidental damage.

5. Maintain a clean and stable environment: Keep the area where the objects are being handled clean and free of any potential hazards like spills or clutter.

6. Do not touch surfaces: Avoid touching any painted surfaces of an object as it can cause flaking or chipping of the paint.

7. Do not force anything: Never apply pressure, pull, push, twist, or bend any part of an object to avoid causing damage.

8. Follow instructions from museum staff: If you are handling artifacts in a museum setting, it is important to follow any specific guidelines given by the staff for handling certain objects.

9. Keep food and drinks away: Do not eat or drink around fragile objects as spills or crumbs may cause irreparable damage.

10. Report any damage immediately: If you notice an object has been damaged during handling, report it immediately to museum staff so that they can take necessary action for restoration.

11. Properly store artifacts after use: After handling fragile artifacts, make sure they are properly stored in their designated places according to the museum’s guidelines and protocols.

18. Is there a dress code for visiting the museum? Are there any clothing items that are not allowed to be worn on the premises?


While there is no specific dress code for visiting a museum, it is respectful to dress modestly and comfortably. Visitors are typically allowed to wear casual attire such as t-shirts, jeans, and sneakers. However, hats, sunglasses, and large backpacks may need to be removed or stored in designated areas while inside the museum. Clothing items with offensive language or images are not allowed to be worn on the premises. It is always recommended to check the museum’s website or call ahead for any specific dress code guidelines.

19. Are there designated areas for nursing mothers in the museum? If so, where are they located and what amenities do they offer?


The specific amenities for nursing mothers vary by museum, but in general, many museums have designated areas for breastfeeding or expressing milk. These areas may include private rooms with comfortable seating, electrical outlets for breast pumps, and a sink for washing hands or equipment. Some museums may also offer refrigerators to store breast milk. These areas are typically located near restrooms or family-friendly spaces. It is recommended to check with the museum’s website or ask staff upon arrival for the location of the designated nursing area.

20. How does the museum handle security measures, such as bag checks or metal detectors, to ensure a safe environment for all visitors?


The museum has a security team and staff on site to monitor the premises. Visitors may be subject to bag checks and metal detectors upon entry. Additionally, there are surveillance cameras throughout the building for added security. The museum also works closely with local law enforcement to ensure a safe environment for all visitors.