SingaporeTravel Tips

Safety and Health Tips around Singapore Sports Hub

1. How often are the sports facilities at Singapore Sports Hub inspected for safety and health hazards?


The sports facilities at Singapore Sports Hub are inspected regularly for safety and health hazards. The frequency of these inspections depends on the type of facility and the usage intensity, but they typically range from daily to monthly.

2. Who is responsible for conducting the inspections?

The inspections are conducted by a team of qualified and certified professionals, including specialized engineers, maintenance staff, and safety officers. They may also work with external agencies or contractors to ensure thorough and comprehensive inspections.

3. What are some common safety and health hazards that are checked during these inspections?

Common safety and health hazards that are checked during these inspections include structural integrity, electrical systems, fire safety measures, ventilation and air quality, cleanliness and hygiene standards, equipment maintenance and functionality, as well as potential tripping or slipping hazards on surfaces such as floors and stairs.

4. How are any identified hazards addressed?

Any identified hazards are promptly addressed to ensure the safety of patrons using the sports facilities. This may involve immediate repairs or replacements if necessary, as well as implementing new procedures or protocols to prevent future hazards. Safety checks are also conducted after any major events or activities to identify any potential issues that may have arisen during the event.

5. Are there any measures in place to encourage regular reporting of potential hazards by users?

Yes, there are measures in place to encourage regular reporting of potential hazards by users. These include easily accessible feedback channels such as hotlines or online forms for users to report any concerns they may have regarding safety or health hazards at the sports facilities. Regular reminders may also be given through announcements or signage around the premises to inform users about this reporting process.

2. Are there designated first aid stations located around the Sports Hub in case of any emergencies?


There are designated first aid stations located around the Sports Hub to respond to any emergencies. These first aid stations can be found at various locations in and around the Sports Hub, including:

1. Aquatics Center – Located near the spectator viewing gallery.

2. National Stadium – Located on level 3 by Gate 1.

3. Kallang Wave Mall – Located on level 1 near the Customer Service Counter.

4. Kallang Theatre – Located at Stagefront, Level 1.

5. Singapore Indoor Stadium – Two first aid stations located on Level 2 and 4 respectively.

6. OCBC Arena Hall 1 and Hall 2 – First aid rooms located beside the merchandising store and media room respectively.

These designated first aid stations are equipped with trained medical staff and necessary medical supplies to provide immediate assistance in case of any accidents or injuries during events or activities at the Sports Hub. In addition, there is also a fully equipped medical center at Kallang Wave Mall which provides urgent medical care for non-life threatening situations such as minor cuts, sprains, and fever. In case of any emergency that requires more advanced medical attention, the nearest hospital is Tan Tock Seng Hospital located about 15 minutes away from the Sports Hub by car or public transport.

3. What measures are in place to prevent slips, trips, and falls in and around the Sports Hub?


There are several measures in place to prevent slips, trips, and falls within the Sports Hub:

1. Regular cleaning and maintenance: The Sports Hub is regularly cleaned and maintained to ensure any hazards such as wet floors or debris are promptly dealt with.

2. Non-slip flooring: Most areas within the Sports Hub have non-slip flooring to reduce the risk of slips.

3. Clear and visible signage: Signage is placed strategically throughout the facility to remind visitors of potential hazards (e.g. wet surfaces) and provide guidance for safe movement around the premises.

4. Handrails: Staircases, ramps, and other areas prone to slips are equipped with handrails for support and stability.

5. Slip-resistant footwear: Employees working in potentially slippery areas are required to wear slip-resistant footwear.

6. Proper lighting: Adequate lighting is installed in all areas of the facility to improve visibility and reduce trip hazards.

7. Training of staff: All employees receive training on proper safety procedures, including techniques for preventing slips, trips, and falls.

8. Regular risk assessment: The management of Sports Hub conducts regular risk assessments to identify any potential hazards and address them promptly.

9. Emergency procedures: In case of a slip, trip, or fall incident, there are emergency procedures in place to provide immediate medical attention and assist those in need.

10. Collaboration with partners: The Sports Hub also works closely with its event partners (e.g., concert organizers) to ensure that safety measures are strictly followed during events held at the venue.

4. Are there trained lifeguards on duty at all times at the swimming pools and water areas within the Sports Hub?


Yes, there are trained lifeguards on duty at all times at the swimming pools and water areas within the Sports Hub. The lifeguards are responsible for ensuring the safety of all swimmers and visitors in the pool area. They are also equipped with necessary safety equipment and are trained in emergency response procedures.

5. Can visitors bring their own food and drinks into the sports venues, or is outside food prohibited for safety reasons?


It depends on the specific sports venue and event. Some sports venues may allow small, personal snacks and non-alcoholic drinks to be brought in, while others may have stricter policies prohibiting outside food and beverages. It is best to check with the specific venue before bringing any food or drink to an event. This policy is usually in place for safety reasons, to prevent potential hazards or disruptions during the event.

6. Is there a specific dress code or safety gear required when using certain facilities such as the rock climbing wall or cycling track?


There may be a dress code for certain facilities, such as closed-toe athletic shoes for the rock climbing wall or helmets for the cycling track. It is always best to check with the facility beforehand to see if there are any specific requirements.

7. Are there designated smoking areas within the Sports Hub to ensure the safety of non-smokers?

Yes, there are designated smoking areas located outside the Sports Hub, away from main entrances and public areas to ensure the safety and comfort of non-smokers.

8. Are there adequate restroom facilities around the sports venues, keeping in mind hygienic standards and user safety?


This can vary depending on the specific sports venue. In general, most major sports venues have adequate restroom facilities that meet hygienic standards and ensure user safety. However, smaller or older venues may not have as many restrooms or may not be up to current hygienic standards. It is always a good idea to check the amenities of a sports venue before attending an event if this is a concern for you.

9. What arrangements are made for people with disabilities to access and use the sports facilities safely?


There are several arrangements that can be made for people with disabilities to access and use sports facilities safely. These may include:

1. Wheelchair accessibility: Sports facilities should have ramps and wheelchair-friendly entrances to ensure that people with mobility impairments can easily enter and move around the facility.

2. Assistive devices: Facilities should have assistive devices such as crutches, walkers, and adapted sports equipment available for use by people with disabilities.

3. Accessible restrooms: Restrooms should be designed for easy accessibility for wheelchair users, with wide doors, grab bars, and lower sinks.

4. Designated parking spaces: Adequate accessible parking spaces should be available near the entrance of the facility for those who have limited mobility.

5. Trained staff: Facility staff should be trained in disability awareness and know how to properly assist people with disabilities in using the facilities.

6. Visual aids: For visually impaired individuals, there should be braille signage or audio descriptions available throughout the facility to help them navigate through the space.

7. Safety protocols: The facility should have safety protocol guidelines specifically tailored for people with disabilities so that they can safely participate in physical activities.

8. Personal assistants/ support persons: People with severe disabilities may require a personal assistant or support person to accompany them during their visit to ensure their safety and facilitate their participation in activities.

9. Inclusive programming: The sports facility should offer inclusive programming to cater to a variety of abilities, making sure that everyone feels welcome and has the opportunity to participate in sports and recreational activities.

Overall, it is important for sports facilities to continuously review and improve their accessibility measures to ensure that all individuals, regardless of their disability, can safely access and enjoy the sports facilities.

10. What weather conditions would warrant closure of outdoor facilities at Singapore Sports Hub for visitor’s safety?

– Heavy rain or thunderstorms
– Strong winds and lightning
– Haze with high PSI levels (above 100)
– Severe heat wave with high UV index
– Flooding or standing water on pathways and fields

11. Are security personnel present at all times within the Sports Hub premises to ensure a safe environment for visitors?


Yes, security personnel are present at all times within the Sports Hub premises to ensure a safe environment for visitors. They can be found patrolling the various areas of the complex, including the stadium, indoor arena, and surrounding park spaces. In addition to these physical patrols, there is also a comprehensive CCTV system in place to monitor activities within the Sports Hub.

12. What protocols are followed in case of a medical emergency inside one of the sports venues at Singapore Sports Hub?


The Singapore Sports Hub has established a set of protocols to handle medical emergencies that may occur within its sports venues. These protocols include:

1. First Aid and Medical Personnel: All sports venues at the Singapore Sports Hub have trained first aid and medical personnel available on-site during events. They are equipped with appropriate first aid supplies and equipment to respond to any emergency situations.

2. Emergency Response Plan: The venue has an established emergency response plan in place, which outlines the roles and responsibilities of all staff members in case of a medical emergency. This includes procedures for calling for outside medical assistance if needed.

3. Automated External Defibrillators (AEDs): AEDs are strategically placed throughout the sports venues for immediate use in case of a cardiac arrest or other related emergencies.

4. Communication: In case of an emergency, clear communication channels between the event staff, medical personnel, and emergency services will be used to ensure quick response and appropriate actions are taken.

5. Evacuation Plan: If necessary, the Singapore Sports Hub has a well-defined evacuation plan in place to safely evacuate people from the affected area to ensure their safety.

6. Access for Emergency Services: The Singapore Sports Hub ensures that pathways are kept clear at all times to allow easy access for emergency vehicles in case they need to enter the premises.

7. Training and Drills: All staff members at the sports hub undergo regular training on emergency procedures, including drills such as mock evacuations and simulations of various types of emergencies, to ensure they are prepared to respond effectively if a real incident occurs.

8. Collaboration with Medical Partners: The Singapore Sports Hub has partnerships with several hospitals and clinics located nearby, which can provide additional support and resources during a medical emergency within their premises.

9. Ongoing Review and Improvements: The management team regularly reviews its protocols and procedures as part of its commitment to continuous improvement and ensuring the safety of all visitors at the sports hub.

13. Are there any restrictions on using certain types of equipment or machines in order to maintain safety standards for users?


Yes, there may be restrictions on using certain types of equipment or machines in order to maintain safety standards for users. For example, in the workplace, there may be regulations or guidelines in place governing the use of heavy machinery or hazardous equipment. In recreational settings, such as gyms or amusement parks, there may also be age or height restrictions for using certain equipment. Additionally, individuals may need to undergo training or obtain licenses before being allowed to operate certain types of equipment. These restrictions are put in place to prevent accidents and protect the safety of users.

14. How does Singapore Sports Hub ensure that its staff is adequately trained in handling any potential health or safety situations that may arise during events or activities?


Singapore Sports Hub ensures that its staff is adequately trained in handling potential health or safety situations through the following measures:

1. Training Programs: The Sports Hub conducts regular training programs for its staff to equip them with the necessary knowledge, skills and techniques to handle various health and safety situations. These training programs are conducted by certified trainers and cover topics such as emergency response, first aid, crowd management, fire safety, and risk assessment.

2. Standard Operating Procedures (SOPs): The Sports Hub has well-defined SOPs for all its operations and activities. These procedures are regularly reviewed and updated to ensure they align with industry best practices. They serve as a reference guide for staff in handling potential health and safety situations.

3. Mock Drills: The Sports Hub conducts regular mock drills to test the preparedness of its staff in responding to different emergency scenarios such as fire outbreaks or medical emergencies. These drills help identify any gaps in the existing procedures and allow staff to practice their response skills.

4. Certification Requirements: All employees at the Sports Hub undergo training and obtain certifications in relevant areas such as first aid, CPR, AED usage, fire safety, etc. This ensures that they have the necessary skills and knowledge to handle any potential health or safety situation.

5. External Partnerships: The Sports Hub works closely with external agencies such as the Singapore Civil Defense Force (SCDF) and the Singapore Red Cross Society (SRCS) to provide specialized training to its staff on emergency response and disaster management.

6. Review Meetings: The management team at the Sports Hub holds regular review meetings to discuss any past incidents or near misses and identify ways to improve their response procedures.

7. Feedback Mechanisms: The Sports Hub has established channels for collecting feedback from both employees and visitors regarding any health or safety concerns during events or activities. This allows them to continuously improve their processes and address any potential risks proactively.

Overall, Singapore Sports Hub takes a proactive approach to ensure that its staff is well-trained and equipped to handle any potential health or safety situation that may arise during events or activities. This helps in ensuring the safety and well-being of all employees, participants, and visitors at the Sports Hub.

15. Is there a lost and found facility available for visitors who may misplace personal belongings while visiting Singapore Sports Hub?


Yes, there is a lost and found facility available at the Sports Hub Visitor Centre. Visitors can report any lost items or inquire about any found items at the centre located at OCBC Square. The centre is open daily from 10am to 8pm.

16. Are there designated areas for spectators to stand or sit during events, keeping in mind fire safety regulations?


Yes, there should be designated areas for spectators to stand or sit during events in compliance with fire safety regulations. These designated areas should be clearly marked and free of any obstructions that could impede people’s evacuation in case of an emergency. Additionally, there should be sufficient space allotted for easy movement and flow of people. Authorities or event organizers should also conduct regular safety checks to ensure compliance with fire safety regulations and to identify any potential hazards.

17. Can visitors bring strollers or other large items into the sports venues, or is there a specific area for storing these items for safety reasons?

It ultimately depends on the specific policy of the sports venue. Some venues may allow strollers or other large items inside, while others may have designated storage areas for these items. It is best to check with the specific venue beforehand to confirm their policies on bringing in large items. Safety is always a top priority at sporting events, so if a venue does not permit large items inside, it is usually for the safety and comfort of all attendees.

18. Are there any restrictions on bringing pets into Singapore Sports Hub, for the safety of both animals and visitors?


Yes, there are restrictions on bringing pets into Singapore Sports Hub. Only assistance dogs and registered service dogs are allowed in the facilities. This is to ensure the safety of both animals and visitors, as well as to maintain a clean and hygienic environment. Pet owners are encouraged to leave their pets at home when visiting Singapore Sports Hub.

19. What measures are in place to ensure the cleanliness and hygiene of facilities such as locker rooms and shower areas at the Sports Hub?


1. Regular cleaning schedule: The Sports Hub follows a regular cleaning schedule for all facilities, including locker rooms and shower areas. This ensures that these areas are regularly cleaned and sanitized.

2. Enhanced cleaning protocols: In light of the COVID-19 pandemic, the Sports Hub has implemented enhanced cleaning protocols to ensure the highest level of cleanliness and hygiene. This includes using hospital-grade disinfectants and more frequent cleaning of high-touch areas.

3. Hygiene stations: Hand sanitizer stations are available at various locations throughout the Sports Hub, including in locker rooms and shower areas. Users are encouraged to use these stations before and after using the facilities.

4. Signage and reminders: Clear signage and reminders are placed in locker rooms and shower areas to remind users about proper hygiene practices, such as washing hands regularly, covering coughs/sneezes, and disposing of personal items properly.

5. Reduced usage and social distancing: To minimize overcrowding and promote social distancing, the use of locker rooms may be limited or staggered during peak hours. Showers may also be roped off to ensure a safe distance between users.

6. Staff training: All staff members at the Sports Hub undergo training on proper hygiene practices, including how to clean and sanitize facilities effectively.

7. Self-cleaning protocol: Users are encouraged to clean their own equipment before and after use using the disinfectant wipes provided by the Sports Hub.

8. Inspection checks: Regular inspection checks are carried out by facility management staff to ensure that cleanliness standards are met in all facilities, including locker rooms and shower areas.

9. Personal protective equipment (PPE): All staff members are required to wear appropriate PPE while carrying out cleaning duties, such as masks and gloves.

10. Contactless transactions: Where possible, contactless transactions are implemented for booking facilities or purchasing tickets, reducing physical contact between patrons and staff members.

11. Online booking system: The Sports Hub has an online booking system for facilities, reducing the need for users to visit the facility in person and minimizing physical contact.

12. Mandatory health declaration: All visitors to the Sports Hub are required to declare their health status before entering the premises. Anyone displaying COVID-19 symptoms or who has been in close contact with a confirmed case will not be allowed entry.

20. How does Singapore Sports Hub handle potential security or safety threats during major events or concerts held at their premises?


Singapore Sports Hub has a comprehensive security plan in place to handle potential security or safety threats during major events or concerts. This plan includes the following measures:

1. Supervision and coordination: The Sports Hub has a dedicated team of security personnel who are trained and experienced in handling large events. They work closely with relevant government agencies and event organisers to ensure proper coordination and supervision.

2. Screening measures: All attendees entering the Sports Hub are subject to a thorough screening process, which may include bag checks, metal detectors, and ID verification. Prohibited items such as weapons, alcohol, and outside food or drinks are not allowed inside the premises.

3. Crowd control: The Sports Hub has designated entry and exit points for each event to facilitate smooth flow of crowds. Security personnel are stationed at these points to guide attendees and prevent overcrowding.

4. Emergency response procedures: In case of an emergency, the Sports Hub has well-defined procedures in place for swift evacuation of attendees. These procedures are regularly practiced through simulated emergency drills.

5. CCTV surveillance: Singapore Sports Hub is equipped with a comprehensive network of CCTV cameras that provide real-time monitoring of the entire premises.

6. Medical services: The Sports Hub has first aid stations located throughout the venue, along with medical personnel on standby during events to attend to any medical emergencies.

7. On-site security presence: In addition to event-specific security personnel, there is a constant on-site presence of security officers patrolling the grounds to ensure safety and address any potential threats immediately.

Overall, Singapore Sports Hub takes proactive measures to maintain a safe and secure environment for all visitors during major events or concerts held at their premises.